Before you enter your room, there’s an brief orientation. We explain a few rules and tell you the backstory of your room and what you’re trying to do. (Put a ghost to rest, save the world, catch a killer clown – just normal stuff.) You have just 60 minutes to find the clues that solve the mystery and unlock the door to xscape!

You need to be there 15 minutes before you’re scheduled to enter the room. No one can participate unless they go through the orientation.  And once the group enters the room – no one else can join. Please be on time – we hate seeing anyone left out!

If you get stuck, you can request some help. But make sure you look around first. Sometimes one clue leads to another. Only ask for help when you really need it – there’s a limited number of clues that will be provided.

No. Tickets are non-refundable but a credit for 30 days will be honored

Bring it! We do private parties all the time. Xscape Factor is the ultimate spot for a surprise party.  Family reunions, graduation parties, squad get-togethers. (FYI – you can give a ticket as a gift. Buy it here.) Rent the room and you’re good to go. Get the details here.

We offer a unique, memorable experience for small business, non-profits, municipalities or corporations. This is problem solving like you’ve never seen it before. Build rapport, identify skills, encourage collaboration.  All while sharing a fun and challenging experience. You can get started here.